How to set up a multifunction device or application to send email using Office 365

Article to assist with Setup:

https://support.office.com/en-us/article/How-to-set-up-a-multifunction-device-or-application-to-send-email-using-Office-365-69f58e99-c550-4274-ad18-c805d654b4c4

What worked for companies using a static IP from their ISP

 

  • Authentication: You must be able to configure a user name and password to send email on the device.

  • Mailbox: You must have a licensed Office 365 mailbox to send email from.

  • Transport Layer Security (TLS): Your device must be able to use TLS version 1.0 and above.

  • Port: Port 587 (recommended) or port 25 is required and must be unblocked on your network in your firewall. Some network firewalls or ISPs block ports—especially port 25.

  • We recommend adding an SPF record to avoid having messages flagged as spam. If you are sending from a static IP address, add it to your SPF record in your domain registrar’s DNS settings as follows: v=spf1 ipWANIP include:spf.protection.outlook.com ~all
  • Sample record before: v=spf1 include:spf.protection.outlook.com ~all
  • Sample Record after edited change: v=spf1 ip4:10.5.3.2 include:spf.protection.outlook.com ~all

 

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